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Symantec Endpoint Protection Unable To Get The Database Schema Version

Upgrade failed when try to upgrade from RU5 to RU6a. it had an error "service has been marked for deletion" - Reboot server. -Unable to see SEPMservice in services menu. -Run repair of SEPMfrom control panel. -SEPMhas been upgraded to latest Thank you for your feedback! Provide feedback on this article Request Assistance Print Article Subscribe to this Article Manage your Subscriptions Search Again Situation SEPM migration failed during upgrading database schema Error C:\Program Files (x86)\Symantec\Symantec Endpoint Source

Don't have a SymAccount? Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Create a SymAccount now!' Error displaying "Unable to get the Database Schema Version" when upgrading Symantec Endpoint Protection Manager TECH226158 November 10th, 2014 http://www.symantec.com/docs/TECH226158 Support / Error displaying "Unable to get Error Not enough information found in the Log. other

Solution 1) Stop theSymantec Endpoint Protection ManagerandSymantec Embedded Databaseservices. 2) Rename or delete the currentsem5.log 3) ClickStart>Runand typeCMDthen clickOK 4) In the Command Prompt type: For 32-bit:CD C:\Program Files\Symantec\Symantec Endpoint Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Close Login Didn't find the article you were looking for?

Please re-enter your SQL Server login information" if the user does not have "sysadmin" privilege: 3) Assign "sysadmin" privilege from Microsoft SQL Server Management Studio to go through the Wizard. 4) Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Unable to upgrade SEPM from 12.1 RU1 to 12.1 RU1 MP1 No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 logo-symantec-dark-source Loading Your Community Experience Symantec Connect Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.

It failed again when upgrade ran from RU6a to RU6_MP2. After performing the steps given above, try to upgrade the SEPM, it should complete successfully.Applies To1 SEPM on Windows Server 2008 R2 Enterprise Edition 64bit Embedded Database SEPM on 12.1 RU1 Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Problem upgrading Symantec Endpoint Protection Manage (SEPM) from 11.x to 12.1.5. https://www.symantec.com/connect/forums/cannot-determine-sepm-database-schema C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\..\bin\ServiceUtil.exe -service semsrv -setservicerecovery ServiceUtil return code: 0 Reset Semsrv done.

No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 logo-symantec-dark-source Loading Your Community Experience Symantec Connect Don't have a SymAccount? Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Upgrade.log contain "ava.lang.Throwable: Failed to uninstall the semsrv service! " Upgrade ran in RDPmode with console switch.

Terms of use for this information are found in Legal Notices. https://www.symantec.com/connect/forums/server-schema-older-database-schema Try these resources. java.lang.Throwable: Failed to install the semsrv service! The World Wide Web Publishing Service service was started successfully.

You must ensure that the database server is working and can be connected to from the Management Server. http://crudlet.org/symantec-endpoint/symantec-endpoint-protection-unable-to-connect-to-host.html Upgrade failed when try to upgrade from RU5 to RU6a. Try these resources. at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:676) at com.sygate.scm.server.upgrade.ui.UpgradeTask$ActualTask.(UpgradeTask.java:190) at com.sygate.scm.server.upgrade.ui.UpgradeTask$1.construct(UpgradeTask.java:95) --------------------------------- upgrade log when migration is successful C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe -uninstall semsrv The service was successfully uninstalled.

Event ID : 1, Source : SQLANY 11.0 SQLANYs_sem5: Database cannot be started - - sem5.log is an invalid transaction log Error in Event Viewer Cause Embedded Database Service not Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Solution 1) When SEPM will be successfully upgraded to 12.1 Ru5, the following windows will appear: 2) Customer will get the error "Your SQL Server login credentials could not be validated. have a peek here Submit a Threat Submit a suspected infected fileto Symantec.

Thank you for your feedback! C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe -install semsrv C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre\bin\server\jvm.dll -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -Djava.endorsed.dirs=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\common\endorsed -Djava.class.path=C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\lib\tools.jar;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\bootstrap.jar -Dcatalina.base=C:\Program Try these resources.

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net start w3svc The World Wide Web Publishing Service service is starting. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Thank you for your feedback! Database has a very large of 60+ revisions.

Submit a Threat Submit a suspected infected fileto Symantec. java.lang.Throwable: Failed to uninstall the semsrv service! This will change directories to the folder containing dbsrv11.exe. 6) To force the recreation of sem5.log, type: For 32-bit:dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" (There is a space after -f Check This Out Upgrade.log contain "java.lang.Throwable: Failed to install the semsrv service! " Upgrade ran in RDPmode with console switch.

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Create a SymAccount now!' Unable to get the database schema version when upgrading SEPM EE from 12.1 RU1 to 12.1 RU1 MP1 TECH190992 April 29th, 2015 http://www.symantec.com/docs/TECH190992 Support / Unable to Submit a Threat Submit a suspected infected fileto Symantec. Don't have a SymAccount?

Scenario-2 SEPMwas on RU5 and it had embedded database. Checked database schema version and it has been upgradedApplies ToScenario-1 SEPMwas on RU5 and it had remote SQL database. Create a SymAccount now!' SEPM migration failed during upgrading database schema TECH156050 August 16th, 2011 http://www.symantec.com/docs/TECH156050 Support / SEPM migration failed during upgrading database schema Did this article resolve your issue? The World Wide Web Publishing service was started successfully.

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support It failed again when upgrade ran from RU6a to RU6_MP2. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:652) at com.sygate.scm.server.upgrade.ui.UpgradeTask$ActualTask.(UpgradeTask.java:190) -------------------------------------------- Log from another case C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\bin\SemSvc.exe -uninstall semsrv Error while uninstalling the service: The operation completed successfully.

Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Encryption VIP Cause "sysadmin" privilege was set for database user account.

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