crudlet.org

Home > Symantec Endpoint > Symantec Liveupdate Unable To

Symantec Liveupdate Unable To

Contents

Cause The automatic agent upgrade pushed through LiveUpdate requires full administrative privileges on the computer to run properly. Create a SymAccount now!' LiveUpdate fails on the Symantec Endpoint Protection Manager with errors in Log.LiveUpdate similar to "LiveUpdate couldn't expand replacement path [spcIronWl-incr-InstallDir]." TECH201511 January 22nd, 2015 http://www.symantec.com/docs/TECH201511 Support / This is recommended for most environments. The update will attempt to continue within 15-30 minutes. http://crudlet.org/symantec-endpoint/symantec-antivirus-was-unable-to-start.html

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Click Start > Run Enter the following command including the quotes:"C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\LuCatalog.exe" -cleanup This command will unregister all Symantec Endpoint Protection Manager content from LiveUpdate. Submit a Threat Submit a suspected infected fileto Symantec. Create a SymAccount now!' Troubleshoot LiveUpdate and definition issues with Endpoint Protection Manager TECH105924 June 29th, 2015 http://www.symantec.com/docs/TECH105924 Support / Troubleshoot LiveUpdate and definition issues with Endpoint Protection Manager Did this check my site

Symantec Endpoint Protection Manager Liveupdate Not Updating Virus Definitions

Close Login Didn't find the article you were looking for? Terms of use for this information are found in Legal Notices. File deletion command of the DIS script fails (minor error): 4/3/2014, 20:54:43 GMT -> DIS - DELETE("C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\tmp17532d71.tmp\SesmSyKnEngupdateDir.dis") 4/3/2014, 20:54:43 GMT -> The file to delete

See the Related Articlessection for steps to configure Liveupdate for use with a proxy. Don't have a SymAccount? SesmLu requests that the Symantec Endpoint Protection Manager publish the current LiveUpdate inventory to disk: 07/16 14:43:18 [1ac0:1b2c] INFO(Med) SesmLu http://127.0.0.1:9090/servlet/ConsoleServlet?ActionType=ConfigServer&action=PublishLuInventory The Symantec Endpoint Protection Manager's response to SesmLu's Symantec Endpoint Protection Live Update Failed Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Symantec Endpoint Protection Live Update Not Working and enter the name of the Windows user which can authenticate through the proxy Click OK Select Run whether is logged on or not Checkmark Run with highest privileges Click Actions This may solve issues seen when Symantec Endpoint Protection Manager is not downloading a specific type of content (notably, AV and IPS content). Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Symantec Endpoint Protection 12 Not Updating Virus Definitions On Client Try these resources. Thank you for your feedback! Try these resources.

Symantec Endpoint Protection Live Update Not Working

This can be caused by one of the following: Internet access is being blocked by a proxy server. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Symantec Endpoint Protection Manager Liveupdate Not Updating Virus Definitions Try these resources. Symantec Endpoint Protection 12.1 Not Updating Virus Definitions Symantec Endpoint Protection 11.x Open a command window, then browse to: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin Type lucatalog -update and press Enter.

Thank you for your feedback! this contact form Thank you for your feedback! No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 logo-symantec-dark-source Loading Your Community Experience Symantec Connect Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation This document describes how to troubleshoot LiveUpdate, definition and content update Symantec Live Update Not Working

Run LiveUpdate to verify that there are no errors. Check for the following file: C:\Program Files\Symantec.cloud\AntiVirus_NEW\LUMSIWrapper.exe Open a Command Prompt (as Administrator). Small Business Server users must enable and use the system-created Administrator account. have a peek here Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

Error LiveUpdate encountered one or more errors. How To Clear Out Corrupted Definitions For A Symantec Endpoint Protection Client Manually Log.LiveUpdate Default Location: C:\ProgramData\Symantec\LiveUpdate\Log.LiveUpdate Purpose: This is the log for Windows LiveUpdate. Question: How do I know the Symantec Endpoint Protection Manager has processed the JDB file?

Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. References: How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file Legacy ID 2008091613592648 Terms of use for this information are found in Legal Notices. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Symantec Endpoint Protection 12 Definitions Not Updating Once updated, the client should switch from Unknown to Secure.

Don't have a SymAccount? Error This is an example of the complete error from Log.LiveUpdate: 1/9/2013, 18:39:19 GMT -> Progress Update: PATCH_START: Patch File: "C:\ProgramData\Symantec\LiveUpdate\Downloads\Updt221\1357743292jtun_irev130109007.7z", Script File: "C:\ProgramData\Symantec\LiveUpdate\Downloads\Updt221\IrvSP12i.dis" 1/9/2013, 18:39:19 GMT -> Progress Update: SECURITY_PACKAGE_TRUSTED: Re-registering/Resetting Symantec Endpoint Protection Manager content with LiveUpdate The following steps should only be performed if troubleshooting steps indicate that the problem is due to Symantec Endpoint Protection Manager content not Check This Out Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support

Unable to download content and auto deploy the client because of an install error.

Legacy ID 2007121710290448 Terms of use for this information are found in Legal Notices. Create a SymAccount now!' Error: "LiveUpdate operations are unable to finish" when the server upgrades using LiveUpdate TECH235431 November 16th, 2016 http://www.symantec.com/docs/TECH235431 Support / Error: "LiveUpdate operations are unable to finish" Return code = 4" in Endpoint Protection Manager TECH103112 November 25th, 2014 http://www.symantec.com/docs/TECH103112 Support / Error: "LiveUpdate encountered one or more errors. This behavior of UACis by design and cannot be bypassed with currently existing Windows APIs.

Answer: Default Location: 32-bit OS: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming 64-bit OS: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming Question: How quickly will the SEPM begin processing the JDB file? Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation When LiveUpdate is run on a version 11 or 12.1 Symantec Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Thank you for your feedback!

Log.LiveUpdate shows errors similar to "LiveUpdate couldn't expand replacement path [spcIronWl-incr-InstallDir]." The SEPM has been configured to authenticate to a proxy using Windows Authentication and the SEPM can successfully update definitions Solution To re-register the SEPM with LiveUpdate, follow these steps: Symantec Endpoint Protection 12.1 Open a command window, then browse to: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin Type lucatalog -cleanup and press If the error persists, more detailed information about why LiveUpdate failed can be found in the Log.Liveupdate log file. Copy command of the DIS script fails (major error): 7/16/2014, 3:59:52 GMT -> LiveUpdate couldn't expand replacement path SesmSyKnCalupdateDir-lumetadata. 7/16/2014, 3:59:52 GMT -> Progress Update: PATCH_ERROR: Patch File: "C:\ProgramData\Symantec\LiveUpdate\Downloads\Updt322\1175809807jtun_lum_the_cal70405005.zip.full.zip", Script File:

No Yes Enhanced Security is enabled in Internet Explorer. One or more of these files may be out of date, potentially resulting in partial or incorrect LiveUpdate downloads. These processes are launched by using the Windows API CreateProcessAsUser().

Return code = 4" in Endpoint Protection Manager Did this article resolve your issue? Windows LiveUpdate is called by the Symantec Endpoint Protection Manager and is responsible for downloading new content from a LiveUpdate server. Disabling Windows Authentication for Proxy Authentication Login to the SEPM Click Admin > Servers Right-click the SEPM server (in the top-left) and click Edit the server properties Click Proxy Server Uncheck Until the update is complete, this computer will report an unknown state, but will still be protected.

Submit a Threat Submit a suspected infected fileto Symantec. Close Login Didn't find the article you were looking for? Return code = 4".

Border