However, for compatibility with 1.6, the SEPM must be RU6 or later. Create a SymAccount now!' Unable to Logon to Symantec Endpoint Protection Manager. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. The name entered into the console is not able to be resolved to the correct computer. his comment is here
The SEPM console itself cannot connect to the Database. TECH102769 August 2nd, 2013 http://www.symantec.com/docs/TECH102769 Support / Unable to Logon to Symantec Endpoint Protection Manager. You are using the Remote Console, and the version of Java installed on the system is not compatible with the Remote Console. java version 1.5 and later are supported for the Remote Console. https://www.symantec.com/connect/forums/i-cant-login-symantec-endpoint-protection-manager-121
Close Login Didn't find the article you were looking for? Submit a False Positive Report a suspected erroneous detection (false positive).
Solution Solutions provided as per cause: Verify the correct server name/port entered into the console and try again. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. If not, fix the name resolution issues on the network or enter in the manager IP address instead. Symantec Endpoint Protection Manager Default Password Java version 1.4 and earlier are not supported and will need to be upgraded.
Verify that the network can properly resolve the name of the computer running the manager. Symantec Endpoint Protection Manager Login Failed Did this article resolve your issue? Error: "Failed to connect to the server, Verify that server name and port are correct". Verify that it stays started.
If not, reference the following document for further troubleshooting: http://www.symantec.com/business/support/index?page=content&id=TECH102413&locale=en_US References "Which communication ports does the Symantec Endpoint Protection Manager 11.x use?" http://www.symantec.com/business/support/index?page=content&id=TECH102416&locale=en_US This document is available in the following Symantec Endpoint Protection Login Thank you for your feedback! Try these resources. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Why is logging into Symantec Endpoint Protection Manager producing the error:
Verify that the network can properly resolve the name of the computer running the Database if it is not hosted on the SEPM server. Submit a Threat Submit a suspected infected fileto Symantec. Try to start the Symantec Endpoint Protection Manager service in Service Control Manager. weblink