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Symantec Endpoint Manager Unable To Connect To Database

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Create a SymAccount now!' Error when logging to Symantec Endpoint Protection Manager: "Failed to connect to server". Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Submit a False Positive Report a suspected erroneous detection (false positive).

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This will change directories to the folder containing dbsrv9.exe. Try these resources. Symptoms: 1) SEPM services stopped. 2) ODBC connection credentials are not getting synchronized. 3) Cannot run the Server Configuration Wizard due to the fact that the default port (8443) was If not, reference the following document for further troubleshooting: http://www.symantec.com/business/support/index?page=content&id=TECH102413&locale=en_US References "Which communication ports does the Symantec Endpoint Protection Manager 11.x use?" http://www.symantec.com/business/support/index?page=content&id=TECH102416&locale=en_US This document is available in the following https://www.symantec.com/connect/forums/suddenly-cannot-open-sepm-console-due-unable-connect-database

Symantec Endpoint Protection Manager Failed To Connect To The Server Make Sure

No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Fatal error: Could not open/read file: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log\traffic\4F9B3F56C8C8010801CC5461C422B1F4.tmp.dat Cause This issue is possibly caused by the SEPM unexpectedly shutting down while processing traffic logs, and being unable to Submit a Threat Submit a suspected infected fileto Symantec. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. TECH134782 March 8th, 2016 http://www.symantec.com/docs/TECH134782 Support / Error when logging to Symantec Endpoint Protection Manager: "Failed to connect to server". OR If theSymantec Endpoint Protection Managerservice fails to start then runManagement Server Configuration Wizardin order to log in to theSymantec Endpoint Protection Manager. Applies ToSymantec Endpoint Protection 11.1.x or 12.1.x Legacy ID 2010070815342348 Terms of use for this information are found in Legal Notices.

The SEPM console itself cannot connect to the Database. Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Close Login Didn't find the article you were looking for? Verify that the server name and port are correct." Symptoms This error has more than one potential cause: The name/port entered into the console are incorrect.

Close Login Didn't find the article you were looking for? Create a SymAccount now!' Symantec Endpoint Protection Manager could not connect to the database. Version 11.x Stop SymantecEmbeddedDatabase and Symantec Endpoint Protection Managerservices in the Services.MSC Rename sem5.log to sem5.log.old For 32 Bit: "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\" For 64 Bit: "C:\Program Files (x86)\Symantec\Symantec Endpoint Thank you for your feedback!

Symantec Embedded Database Not Starting

Version 12.1.1xxx: Stop SymantecEmbeddedDatabase and Symantec Endpoint Protection Managerservices in the Services.MSC. For 32 Bit Type: "dbsrv9 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" For 64 Bit Type: "dbsrv9 -f "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter Click Start, click on Run Symantec Endpoint Protection Manager Failed To Connect To The Server Make Sure Force the recreation of sem5.log. Unable To Connect To The Database Primavera P6 Verify that it stays started.

Symantec Endpoint Protection 12.1 Terms of use for this information are found in Legal Notices. this contact form Unable to start the embedded database service. Unable to start the embedded database service. Error: "Failed to connect to the server, Verify that server name and port are correct".

You are using the Remote Console, and the version of Java installed on the system is not compatible with the Remote Console. Thank you for your feedback! Try these resources. have a peek here Did this article resolve your issue?

For 32 Bit, type: dbsrv11 -f"C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" For 64 Bit, type: dbsrv11 -f"C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and pressEnter. java version 1.5 and later are supported for the Remote Console. Don't have a SymAccount?

In performing the Disaster Recovery procedure to restore the SEPM Webserver service, select a port number other than the default port 8443.

Java version 1.4 and earlier are not supported and will need to be upgraded. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service". Version 12.1.2xxx: Stop SymantecEmbeddedDatabase and Symantec Endpoint Protection Managerservices in the Services.MSC. OR If the Symantec Endpoint Protection Manager service fails to start then run Management Server Configuration Wizard in order to log in to the Symantec Endpoint Protection Manager.

TECH102769 August 2nd, 2013 http://www.symantec.com/docs/TECH102769 Support / Unable to Logon to Symantec Endpoint Protection Manager. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Unable to login to Symantec Endpoint Protection Manager(SEPM) consoleand cannot start Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Check This Out Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Why is logging into Symantec Endpoint Protection Manager producing the error: If it stays started then go ahead and log into the Symantec Endpoint Protection Manager and everything should now be working properly. ClickStart, click onRunand Type “Services.MSC” then clickOKand start theSymantecEmbedded DatabaseService Start theSymantec Endpoint Protection Managerservice. Error: "Failed to connect to the server, Verify that server name and port are correct".

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