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Symantec Endpoint Protection Manager Unable To Connect To Database

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Try these resources. Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support ClickStart, click onRunand Type “Services.MSC” then clickOKand start theSymantecEmbedded DatabaseService Start theSymantec Endpoint Protection Managerservice. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Source

Verify that the server name and port are correct." Symptoms This error has more than one potential cause: The name/port entered into the console are incorrect. logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will Force the recreation of sem5.log. The name entered into the console is not able to be resolved to the correct computer. check it out

Symantec Endpoint Protection Manager + Failed To Connect To The Server

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. For 32 Bit, type: dbsrv11 -f"C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" For 64 Bit, type: dbsrv11 -f"C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and pressEnter. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.

The linked document can provide logs to indicate root cause. Verify that the network can properly resolve the name of the computer running the manager. Unable to start the embedded database service. Version 11.x Stop SymantecEmbeddedDatabase and Symantec Endpoint Protection Managerservices in the Services.MSC Rename sem5.log to sem5.log.old For 32 Bit: "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\" For 64 Bit: "C:\Program Files (x86)\Symantec\Symantec Endpoint

Accordingly, the service “Symantec Endpoint Protection Manager Webserver” is missing. Force the recreation of sem5.log. If it staysstartedthen go ahead and log into theSymantec Endpoint Protection Managerand everything should now be working properly. For 32 Bit, type: dbsrv12 -f"C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" For 64 Bit, type: dbsrv12 -f"C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and pressEnter.

Renamesem5.logtosem5.log.old Path, for 32 Bit: "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\" Path, for 64 Bit: "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\" ClickStart, click onRunand Type “CMD” then clickOK In theCommand prompt(as Administrator Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager http://www.symantec.com/docs/TECH160736Applies ToSQL 2005 Database. Fatal error: Could not open/read file: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log\traffic\4F9B3F56C8C8010801CC5461C422B1F4.tmp.dat Cause This issue is possibly caused by the SEPM unexpectedly shutting down while processing traffic logs, and being unable to Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

Unable To Connect To The Database Primavera P6

Symantec Endpoint Protection 12.1 Terms of use for this information are found in Legal Notices. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Why is logging into Symantec Endpoint Protection Manager producing the error: Symantec Endpoint Protection Manager + Failed To Connect To The Server No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat Submit a Threat Submit a suspected infected fileto Symantec.

If not, fix the name resolution issues on the network or enter in the manager IP address instead. this contact form Legacy ID 2007103013541248 Terms of use for this information are found in Legal Notices. No Yes If it stays started then go ahead and log into the Symantec Endpoint Protection Manager and everything should now be working properly.

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Don't have a SymAccount? TECH172812 October 25th, 2011 http://www.symantec.com/docs/TECH172812 Support / Symantec Endpoint Protection Manager could not connect to the database. have a peek here Submit a False Positive Report a suspected erroneous detection (false positive).
Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support

Thank you for your feedback! Symptoms: 1) SEPM services stopped. 2) ODBC connection credentials are not getting synchronized. 3) Cannot run the Server Configuration Wizard due to the fact that the default port (8443) was Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

java version 1.5 and later are supported for the Remote Console.

Please start the data Error Failed to connect to the server. TECH102769 August 2nd, 2013 http://www.symantec.com/docs/TECH102769 Support / Unable to Logon to Symantec Endpoint Protection Manager. Don't have a SymAccount? Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.

ClickStart, click onRunand Type “Services.MSC” then clickOKand start theSymantecEmbedded DatabaseService Start theSymantec Endpoint Protection ManagerService. For 32 Bit Type: "dbsrv9 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" For 64 Bit Type: "dbsrv9 -f "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter Click Start, click on Run This will change directories to the folder containing dbsrv9.exe. Check This Out OR If theSymantec Endpoint Protection Managerservice fails to start then runManagement Server Configuration Wizardin order to log in to theSymantec Endpoint Protection Manager.

Try these resources. If it staysstartedthen go ahead and log into theSymantec Endpoint Protection Managerand everything should now be working properly. OR If the Symantec Endpoint Protection Manager service fails to start then run Management Server Configuration Wizard in order to log in to the Symantec Endpoint Protection Manager. Solution Solutions provided as per cause: Verify the correct server name/port entered into the console and try again.

This can be confirmed by the following steps: Click Start > Run Type Services.msc > Enter Scroll down to the Symantec services and confirm the state of the service: “Symantec Endpoint Thank you for your feedback! Try these resources. Close Login Didn't find the article you were looking for?

Version 12.1.1xxx: Stop SymantecEmbeddedDatabase and Symantec Endpoint Protection Managerservices in the Services.MSC. Multiple entries in the err.log under C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db folder: "07/06 16:53:26. The SEPM console itself cannot connect to the Database. If the database is unavailable or cannot be accessed, you cannot log in.

Create a SymAccount now!' Error when logging to Symantec Endpoint Protection Manager: "Failed to connect to server".

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